PRIVACY POLICY
1. PURPOSE
Redeeming Hope and Wellness (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining the confidentiality of the personal and health-related information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, participate in our programs, or use our consulting and wellness services (collectively, the “Services”).
The Services provided through this website are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, and never disregard professional medical advice or delay seeking it because of information obtained from this website.
2. ACCEPTANCE OF PRIVACY POLICY AND TERMS OF USE
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy and Terms of Use (link found at the bottom of the page) and you consent to the collection, storage, use, and disclosure of your information as described herein.
3. INFORMATION WE MAY COLLECT
Personal Information. This may include your name, address, email, phone number, date of birth, and payment information. Because we provide health-related consulting services, Personal Information may also include health-related information you choose to share with us, such as your medical history, current health concerns, medications, lab results, and other information relevant to your care. We collect this information only when you voluntarily provide it. We use this information solely for the purpose of delivering our Services to you.
Please note that Redeeming Hope and Wellness is a consulting practice and is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, we treat all health-related information you share with us with the same high standard of care and confidentiality that you would expect from any trusted health and wellness professional.
Non-Personal Information. In addition to any personal information you may provide, we may also collect certain non-personal information when you use our website. This may include general usage data, browser or device information, and other data that does not identify you personally. We use this information to help us understand how visitors use our website, improve our content and services, and maintain the security of our systems. This type of information is collected in a way that does not identify any individual and is used only for internal purposes.
4. HOW WE USE AND SHARE YOUR INFORMATION
We use the personal information you provide only as necessary to deliver, operate, and improve our Services. This includes using your information to provide and personalize our Services, schedule and confirm appointments, process payments, and communicate with you regarding your participation, questions, or requests. We may also use your information to send administrative communications, such as updates to this Privacy Policy, and to enhance our website, Services, and overall client experience. In addition, we may use your information as needed to comply with applicable legal and regulatory requirements.
We do not sell, rent, or trade your Personal Information for marketing purposes. We may share your information with trusted third-party service providers (such as payment processors, scheduling platforms, or email services) as needed to provide our Services. These parties are required to protect your information in a manner consistent with this Privacy Policy.
We may use cookies and similar technologies to improve website functionality and user experience. You may disable cookies in your browser, but some features of the website may not function properly.
We may also disclose Personal Information if required by law or in good faith belief that such action is necessary to (a) comply with legal obligations or government requests; (b) enforce our Terms of Use; (c) address fraud, security, or technical concerns; or (d) protect the rights, property, or safety of our clients or the public.
5. HOW WE PROTECT YOUR INFORMATION
We take the privacy of your personal and health-related information seriously. We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. Health-related information you share with us is treated as strictly confidential and will not be disclosed to third parties without your consent, except as permitted or required by law.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. By using our Services, you acknowledge and accept this risk.
7. YOUR RIGHTS AND CHOICES
You have the right to request access to or a copy of the information we hold about you, as well as to request corrections to any inaccurate or incomplete information. You are also welcome to ask questions at any time about how your information is used or stored. Additionally, you may opt out of receiving promotional or marketing communications at any time by following the unsubscribe instructions in our emails.
Please note that even if you opt out of promotional communications, we may still send you important administrative messages, such as updates to this Privacy Policy or notices related to your care or our Services.
8. CHILDREN’S PRIVACY
This website and our Services are intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian, and we do not allow anyone under 18 to sign up for our Services without such consent. If we learn that we have inadvertently collected personal information from a minor without parental or guardian consent, we will delete that information as soon as possible. If you believe we may have collected information from a minor in violation of this policy, please contact us at the email address below.
9. STATE PRIVACY LAWS
Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on your state of residence, you may have the right to access, correct, delete, or obtain a copy of your personal information and to opt out of certain data processing activities.
Requests to exercise applicable privacy rights may be submitted using the contact information listed below. We will respond to such requests in accordance with applicable law.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. CONTACT INFORMATION
If you have questions about this Privacy Policy or your information, please contact:
Redeeming Hope and Wellness
Email: Amber@RedeemingHopeAndWellness.com
This Privacy Policy was last updated on May 14, 2026
